Home Jobs in Namibia Service Assistant Job at Ohlthaver & List (Namibia)

Service Assistant Job at Ohlthaver & List (Namibia)

Date:  31 Jan 2025
Location:  Swakopmund, NA
Company:  O&L Leisure (Pty) Ltd
Job Grade:  A3
Travel:  No

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LOCATION: STRAND HOTEL

GRADE: A3

POSITIONS AVAILABLE: 2

Purpose of the Position:

Take orders and serve food and beverages to customers. To deliver an unforgettable, unique guest experience, taking orders, serving food and beverages, and ensuring a smooth and enjoyable dining atmosphere.

QUALIFICATIONS & EXPERIENCE:

  • Minimum Grade 12.
  • Minimum 1 year experience in a restaurant operation as a waiter within a 4* or 5* hotel and restaurant practice.
  • Computer Literacy: MS Office
  • Basic math skills for handling payments and making change.

KEY ACCOUNTABILITIES:

  • Own and Live the O&L persona, anchored in “caring, passionate, authentic”.
  • Provide guests with quality service upon entrance of the restaurant outlet.
  • Provide personalized guest service based on preferences and ensure an everlasting bond is created with guests.
  • Maintain a friendly attitude, welcome, and acknowledge each guest with a smile and a friendly verbal greeting in line with the sequence of service.
  • Recommend meals and drinks in accordance with customer preferences
  • Take accurate food and drink orders, ensuring dietary preferences or restrictions are noted and communicated to the kitchen as well as punching this in on the POS system
  • Communicate dining or order details to the kitchen staff to ensure that orders are prepared correctly and delivered in a timely manner.
  • Serve food and beverages promptly and accurately, ensuring proper presentation and temperature.
  • Present menus to guests and answer questions about menu items, making recommendations upon request.
  • Process payments accurately, handling cash, credit cards, and electronic payments as needed.
  • Print bills and processing of bill payments (cash & card)
  • Monitor tables and respond to guests’ requests for refills, additional items, or adjustments to their orders.
  • Process of take-away orders as well as preparation thereof.

Click to Apply/ More Information

CLOSING DATE: 14 FEBRUARY 2025