Home Expired Jobs Relationship Consultant – OLD MUTUAL NAMIBIA

Relationship Consultant – OLD MUTUAL NAMIBIA

Location: Windhoek | Deadline: September 10, 2022

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Responsibilities:

  • Providing quality service and client care;
  • Providing support to brokers and consultants;
  • Handling all general queries;
  • Executing routine administration procedures to ensure immediate operational excellence in response to requirements;
  • Providing direct or indirect service to customers and intermediaries;
  • Performing general office functions;
  • Using standard administrative techniques to coordinate own work;
  • Collaborating effectively with others to achieve personal results;
  • Adhering to service and quality standards.
  • Keep accurate records of all NB issued cases in a single report;
  • Keep all records of completed FIA docs received and captured on the above report;
  • Keep record of all outstanding/incomplete FIA docs on the report mentioned in the first bullet;
  • Identify trends for example brokers who regularly fail to submit the FIA documentation;
  • Submit updated report to Compliance and BD Manager;
  • Regular audits from Compliance with regards to quality and progress.

Experience and Qualifications:

  • Namibian Citizenship;
  • A minimum qualification of grade 12 with approximately 4 years’ experience in the life insurance environment;
  • A sound knowledge of Individual Life products and mainframe competence (Life) would be advantageous;
  • Excellent client care orientation;
  • Ability to listen and integrate information;
  • Attention to detail;
  • Computer literacy.

Closing Date: 10 September 2022

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

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