purpose:
To provide excellent service by processing client transactions in a quick, accurate and efficient manner according to specified procedures.
Responsibilities:
- Achieve net profit growth for business.
- Manage average dollar value of differences to minimise losses to the business.
- Management of cost (Tellers differences) by ensuring correct processing of transactions (deposits, transfers, payments and withdrawals).
- Manage the Service Quality of the Branch through the Branch’s Service Quality Balanced Scorecard.
- Engage with customers in a professional way as specified in the service standards.
- Ensure that the customers’ requests are clearly understood and process the request in a quick and efficient and correct manner.
- Manage the migration of accounts from transactional to Self Service.
- Compliance with procedures and processes contained in the Golden Rules.
- Keep abreast with cautionary notices to ensure that all suspicious transactions are reported to branch management.
- Differences, average number of transactions.
- Accept, process and sort deposits to ensure that accounts are correctly credited.
- Perform inter teller transactions to ensure that excess funds are cleared.
- Process cheques and withdrawal slips to ensure that withdrawals are debited to correct accounts
- Cashing and taking in of Foreign Notes and Travelers Cheque’s.
- Daily balancing of all cash holdings (foreign and local).
- Bulk clearing of Foreign Notes to ensure that the branch remains within the authorised foreign cash holding limits.
Experience and Qualifications:
- Relevant post Grade 12 qualification with a minimum of 25 points or an equivalent IOB qualification.
- 1 years related experience.
Closing Date: 09 November 2022
The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:
