Home Jobs in Namibia - June 2024 Administration Jobs Manager Quality Assurance – NAMIBIA DAIRIES (PTY) LTD

Manager Quality Assurance – NAMIBIA DAIRIES (PTY) LTD

Location: Windhoek | Deadline: November 14, 2022


Location: Windhoek, NA
Company: Namibia Dairies (Pty)Ltd
Job Grade: D4
Travel: Yes

LOCATION: Windhoek AVIS Plant



To lead the Quality Assurance department of Namibia Dairies throughout the entire value chain by enforcing compliance, managing/maintaining quality certifications, addressing non-conformance matters, facilitating quality audits thereby complying with the O&L Group Quality policies, customers, food safety regulations and Quality standards/specifications.



  • 4-year Bachelors’ Degree in Food Science or related field.
  • 8-10 years’ experience in a quality department of which 8 years must be in a management position.
  • Experience with implementing an effective food safety standard.
  • FMCG & Manufacturing experience


Added/Preferred Advantageous:

  • 10 or more years’ experience in the dairy and Food industry with management experience.
  • SAP Experience



  • Develop, implement & maintain a Quality Assurance strategy and standards for Namibia Dairies.
  • Review quality control & quality assurance function, complying with customer & external auditor standards in-line with FSSC 22000.
  • Manage Departmental expenses in line with Budget forecasts.
  • Prepare annual operating, training & CAPEX budget for the Department.
  • Implement Work Instructions, Procedures in line with the identified/implemented food safety system standards, and legal regulations.
  • Oversee holistic non-conformance procedure.
  • Identify and maintain early warning system to ensure minimum loss and maximum shelf life of products through proactiveness.
  • Consolidate monthly reports on non-conformances, customer complaints/trends and system and process shortcomings to MD & Management team to support continuous improvement and enhance quality.
  • Implement, manage, control, and give recommendations on quality management systems, production processes, distribution, and product quality through regular spot checks.
  • Design, implement and monitor supplier management programs.
  • Approve the initial quality of supplier ingredients and packaging material in compliance to contract Service level Agreement specifications.
  • Analyze the quality of raw milk from milk parlour, tanker to silo and make recommendations to enhance its quality where necessary
  • Schedule and organize internal, entire Cold chain and supplier premises audits as stipulated in the ISO procedure and Compile Report on findings.
  • Schedule and organize internal, entire Cold chain and supplier premises audits as per the Food Safety Standard procedure in place.
  • Advise and guide Departmental Heads in addressing identified requirements from internal and external auditing bodies, International Best Practices with implementation of the corrective actions and improvements.
  • Lead and drive a high performance culture within the Quality department.


  • Assertive Communication and Interpersonal Skills
  • Report Writing skills
  • Analytical Ability
  • Planning & Organizing
  • Networking skills
  • Influencing skills
  • Numerical skills
  • Presentation skills
  • Conflict resolution

Closing Date: 14 November 2022



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