Head Of Employee Benefits Administration - MOMENTUM METROPOLITAN NAMIBIA

This role purpose is ensure sound and effective management of the Employee Benefits Administration department.

To ensure sound and effective management of the Employee Benefits Administration department.
Customer Experience measurement of Net Promoter Score and Turn around Times.
Implement strategies and initiatives to support effective administration service delivery to customers and brokers.
Attention to detail to support high volume but accurate environment.
Ensure an effective Reconciliation practice.
Ensure effective Broker relationships through effective administration support.
Complies with government, Namfisa, legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed actions.
Affective reporting and support as Administrator to Trustees and PO of the respective Pension Funds.
Ensure an effective Control Environment in the Employee Benefits Administration department.
Management of Business Continuity and Risk Management in the Employee Benefits Administration department.
Effective financial management of the Employee Benefits Administration department.

B Commerce Degree
A postgraduate qualification will be an added advantage.
Advance to specialist skills with Microsoft Excel.
Natural leadership and experience of running an Employee Benefits Administration Department.
An aptitude to support Operations and Systems in an Administration Department.
A legal background and knowledge of Pension Fund Administration will be an added advantage.
Financial management of an Administration Department

3 years in Senior Management in a Pension Administration environment.
10 years in operations management of which the majority should have been in Pension Administration environment.
Experience in insurance and/or financial services environment.

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