Responsible to closely work with Wealth Mangers, be up to date with and be able to provide client investment advice. Responsible for providing a relationship based on forex products to high net worth affluent individuals with day-to-day foreign exchange/Excon related matters..


Key Performance Areas (KPAs):

  • Market new International business for CPW by ensuring that the actions mentioned below are followed:
  • Market services and products of IBS by contacting existing and potential clients at times in conjunction with the relevant Private Banker(s) and wealth managers.
  • Ensure that proper Excon procedures are followed (Specialist)
  • Establish and build knowledge and understanding of forex product processes to ensure acceptable turnaround times. (Specialist)
  • Interact frequently and build strong internal working relationships with fulfilment colleagues, treasury, IBS and the forex branches.
  • Keep Private bankers/wealth managers informed on progress made on forex matters
  • Follow through promptly on instructions given by private bankers and wealth managers

Problem Solving and Decision making

  • Identify potential forex challenges and opportunities and generate possible solutions within the Excon guidelines
  • Research total potential customer relationship with bank, CAM as well as the value sphere of influence of the high net worth individual when solving problems and suggesting solutions.
  • Asses situations quickly and take initiatives within limits of authority and seek assistance from treasury timeously.
  • Monitor forex trends /changes in local and international markets and changes in customers behaviour to identify opportunities and potential challenges that require a rapid response.

Administration Part

  • Handling applications related to Outward Payments, etc. with subsequent following up where necessary.
  • Screening of all prospective clients before subsequent opening of accounts
  • Handling applications for CFC / OFC accounts and the opening BG accounts
  • Scrutinising applications for correctness and compliance to Excon.
  • Responsible to assist the other CPW branches with their Forex/Excon related enquiries
  • Negotiation of exchange rates with clients/ Treasury – where applicable
  • Ensure that applications are processed on date of receipt
  • Maintaining and updating records of CPW Contract Workers
  • Sending out and follow-up CPW import letters
  • Handling of queries relating to foreign transfers
  • Ensure all current and new CFC / OFC accounts are FIA compliant.
  • Monitor Discretionary allowances on CPW clients
  • Assisting clients with endorsement of F178’s
  • Assisting CPW clients with form NEP’s

Job Requirements:

Experience/Knowledge & Skills:

  • 4 Years’ experience in an international commercial environment
  • Extensive Sound knowledge of all international products and exchange control
  • Extensive Selling and marketing skills
  • Self-confidence and interpersonal skills
  • Computer literate
  • Understanding high net worth individual culture, profile and forex needs.
  • Understanding which trade product will mostly be required by the client which will be beneficial for the client and profitable for the bank.
  • Fully conversant with Exchange Control Rulings / Regulations
  • FIA Compliance


  • Grade 12
  • Diploma or Bachelors Degree in Business Administration/ Finance

Closing Date: 25 January 2022