Job Specification:
- Being accountable for governance and compliance at an operational level;
- Driving operational excellence through area of supervision;
- Assist with relevant HR functions for the department as well as all day-to-day staff administration;
- Being accountable for execution of tactical business plans at operational level;
- Creating a climate for optimal performance and drive and maintain high-performance culture;
- Making impactful operational decisions within business plan;
- Providing operational and best practice context for internal environment;
- Holding team leaders accountable for supervisory functions including performance- and talent management;
- Building business relationships internally and externally that impact across business areas;
- Developing, implementing and managing of claims savings initiatives;
- Build and maintain excellent intermediary relationships;
- Develop and maintain cross-functional collaboration
Minimum Requirements
- Namibian Citizen;
- Relevant tertiary qualification;
- Appropriate Insurance qualification or related financial services or business qualifications;
- Managerial experience;
- Computer Literacy and good numeric skills are essential with MS Office practical knowledge;
- 5-10 years of Short-Term Insurance experience, with Claims experience added benefit;
- Ability to work under pressure;
- Ability to work independently;
- Ability to lead a team towards service excellence;
- Excellent communication and organisional skills.
- Team player
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