Home Jobs in Namibia - July 2024 Engineering Jobs Support Technician – PARATUS TELECOMMUNICATIONS (Pty) LTD

Support Technician – PARATUS TELECOMMUNICATIONS (Pty) LTD

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Responsibilities:

  • Adhere to Paratus policies, procedures, and operational practices.
  • Install servers, storage appliances, firewalls, switches, routers, and other hardware.
  • Help to test and troubleshoot server/network hardware components.
  • Configure and troubleshoot operating system-related issues.
  • Resolve technical issues with little to no escalation.
  • Manage individual projects priorities, deadlines, and deliverables.
  • Contribute to the availability and performance of mission critical services.
  • Contribute to efforts and take part in projects for the deployment, maintenance, and support of customer and data center infrastructure across the hardware, networking, and software fields.
  • Contribute to troubleshooting and resolving critical or escalated technical issues regarding affected infrastructure.
  • Work as part of a technical team that ensures 24-hour customer support and manage standby responsibilities as needed.
  • Manage technical relationships with customers.

Your Qualifications and Required Role Attributes:

  • Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive.
  • 2 years of technical experience deploying, maintaining, monitoring, and troubleshooting enterprise systems.
  • Relevant CompTIA, Microsoft, Fortinet, VMware, or Cisco certifications, and/or IT diploma/degree
  • Valid Code B (or higher) driver’s license.
  • Own transport.
  • Experience working with cross-functional teams, and the ability to collaborate and partner with those teams to overcome challenges.
  • Experience working with cross-functional teams, and the ability to collaborate and partner with those teams to overcome challenges.
  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions.
  • Experience with customer-facing services and migrations and advocating for customer needs.
  • Understanding of operating systems, computer and server hardware, and networking concepts, tools, and protocols.

If you meet the above requirements and if you are a vibrant, energetic person, who likes challenges, has a passion for the communications environment, and who wants to work for the leading communications and network company in Namibia, submit your Cover Letter, Curriculum Vitae, and supporting documents to:

Email: hr.na@paratus.africa

 

Closing Date: 17 June 2022

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