Manager Quality Assurance – NAMIBIA DAIRIES (PTY) LTD

Location: Windhoek, NA
Company: Namibia Dairies (Pty)Ltd
Job Grade: D4
Travel: Yes

JOB GRADE: D4

LOCATION: Windhoek AVIS Plant

PURPOSE OF THE POSITION: 

To lead the Quality Assurance department of Namibia Dairies throughout the entire value chain by enforcing compliance, managing/maintaining quality certifications, addressing non-conformance matters, facilitating quality audits thereby complying with the O&L Group Quality policies, customers, food safety regulations and Quality standards/specifications.

QUALIFICATIONS & EXPERIENCES:

• 4-year Bachelors’ Degree in Food Science or related field.
• 8-10 years’ experience in a quality department of which 8 years must be in a management position.
• Experience with implementing an effective food safety standard.
• FMCG & Manufacturing experience

Added/Preferred Advantageous:

• 10 or more years’ experience in the dairy and Food industry with management experience.
• SAP Experience

KEY ACOUNTABILITIES:

• Develop, implement & maintain a Quality Assurance strategy and standards for Namibia Dairies.
• Review quality control & quality assurance function, complying with customer & external auditor standards in-line with FSSC 22000.
• Manage Departmental expenses in line with Budget forecasts.
• Prepare annual operating, training & CAPEX budget for the Department.
• Implement Work Instructions, Procedures in line with the identified/implemented food safety system standards, and legal regulations.
• Oversee holistic non-conformance procedure.
• Identify and maintain early warning system to ensure minimum loss and maximum shelf life of products through proactiveness.
• Consolidate monthly reports on non-conformances, customer complaints/trends and system and process shortcomings to MD & Management team to support continuous improvement and enhance quality.
• Implement, manage, control, and give recommendations on quality management systems, production processes, distribution, and product quality through regular spot checks.

• Design, implement and monitor supplier management programs.
• Approve the initial quality of supplier ingredients and packaging material in compliance to contract Service level Agreement specifications.
• Analyze the quality of raw milk from milk parlour, tanker to silo and make recommendations to enhance its quality where necessary
• Schedule and organize internal, entire Cold chain and supplier premises audits as stipulated in the ISO procedure and Compile Report on findings.
• Schedule and organize internal, entire Cold chain and supplier premises audits as per the Food Safety Standard procedure in place.
• Advise and guide Departmental Heads in addressing identified requirements from internal and external auditing bodies, International Best Practices with implementation of the corrective actions and improvements.
• Lead and drive a high performance culture within the Quality department.

 SKILLS AND ATTRIBUTES:

• Assertive Communication and Interpersonal Skills
• Report Writing skills
• Analytical Ability
• Planning & Organizing
• Networking skills
• Influencing skills
• Numerical skills
• Presentation skills
• Conflict resolution

Closing Date: 14 October 2022

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