Home Jobs in Namibia - April 2024 General Jobs Housekeeping Supervisor – O&L LEISURE (PTY) LTD

Housekeeping Supervisor – O&L LEISURE (PTY) LTD

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PURPOSE OF THE POSITION: :

Assist the Executive Housekeeper in driving and ensuring quality assurance and departmental control measures in accordance to the brand and standards.

Key Performance Areas:

  • Leading and controlling the housekeeping department according to set standards and procedures
  • Collect guest in-house and arrival/departure reports and use them to allocate rooms for cleaning to room attendants.
  • Implement room set-up standards and SOP’s.
  • Inspect rooms before guest check in and take corrective action where necessary
  • Ensure all rooms are cleaned (departing and stay-overs) and ensure that all vacant rooms are dusted and cleaned daily.
  • Supervise all public area upkeep and maintain a high standard of cleanliness and hygiene
  • Report and follow up on all maintenance defects and hand over to maintenance department to repair.
  • Ensure lost-and-found-items policy is maintained in the hotel
  • Handle and respond to all guest requests and complaints promptly.
  • Ensure that the department always has adequate supplies
  • Always ensure adherence of staff to health and safety procedures
  • Always ensure adherence to company code of conduct and house rules
  • Assist Monitor and manage Variance Report (Booked vs Actual)
  • Physical stock takes of all stock in Housekeeping department at end of each month.
  • Stock rooms with the correct quantity of amenities.
  • Control the effective use of cleaning materials
  • Continuously perform on-the-job training, motivate, and develop staff through performance appraisals, and recognition.

Requirements and experience:

  • Diploma in hospitality and tourism management/Hotel Management
  • At least 2 years’ experience in a similar position and hotel environment.
  • Computer Knowledge (Microsoft, OPERA Knowledge)

 

Closing Date: 09 June 2022

The company ONLY accept application via their career portal. Interested candidates can apply via the link below:

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