Client Liaison Officer – UNIVERSITY OF NAMIBIA

The University of Namibia is inviting suitably qualified candidates to apply for the vacant Client Liaison Officer position, at the Veterinary Academic Hospital, School of Veterinary Medicine.

Front desk management at the Veterinary Academic Hospital, client and patient registration, screening telephone calls, attending to enquiries from the public. Maintain and file meticulous records following appropriate Veterinary legislation. Issue invoices, receive payments and perform daily cash-up supervised by Hospital Administrator. Order office and computer supplies, provide appropriate information and quotations to clients by telephone or in-person.

Diploma in Business administration or equivalent; or a grade 12 certificate (25 points based on five subjects and at least a C symbol in English) with five (5) years’ experience as a Client Liaison Officer in medical or veterinary practice environment. Good computer skills (Word, Excel). Experience in, or willingness to be trained in veterinary practice management software (VETMASTER). Excellent interpersonal skills, including verbal and non-verbal communication. Meticulous filing and record keeping. Trustworthy in dealing with finance, receiving and recording payments, willing to work a 45-hour week (including alternate Saturdays mornings), and overtime as may be required by the supervisor, dealing appropriately with confidential clients/patient information.