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Branch Manager – FNB NAMIBIA

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Branch Manager C1 – IRC212016
at cnr Tal and Schinz Street, Windhoek, Khomas Region, Namibia in FNB Namibia Windhoek Area Office Ausspannplatz
Ends 17 Jan 2022

about us

  •        Will always honour our commitments, be truthful in what we say and do, uphold high ethical and moral standards and be fair and equitable in all our dealings.
  •        In our owner manager culture we accept that we are the masters of our own destiny and therefore we will always take full responsibility and accountability for all our decisions and actions and never leave anything unfinished.
  •        Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
  •        We believe in and enjoy what we are doing and therefore we energetically and willingly nurture caring relationships with all our stakeholders in our exciting journey of uncompromisingly achieving our objectives.
  •        Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance.   If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you.   Preference shall be given to suitably qualified applicants from the designated groups as defined in the Affirmative Action Act, 29 of 1998.

purpose

Direct and manage the Branch resources (including employee development), in line withthe Bank’s short- and long-term plan, policies and values with a view togenerate the highest return on capital employed, promoting customer loyalty by providing a superior customer experience (service) and identifying and promoting new business to ensure growth (sales) without incurring unmanageable risks

experience and qualifications

  • Qualification: BankingDegree or related qualification
  • Experience: 3 to8 years’ experience depending on the categorization of the branch with at least2 to 5 years’ experience on a Managerial/Supervisory level

additional requirements

Closing Date: 17 January 2021
Attach relevant documents (CV, Qualifications), without it your application will not be considered Applicants will be subject to ITC and reference checks Ensure documents are in PDF format when uploading Location: Mariental

responsibilities

  • To achieve net profit growth for the Branch
  • Achieve required cost to income forthe branch
  • Understand the needs and expectations of customer base and ensure that relevant solutions are provided
  • Ensures that excellent service standards are maintained through-out the branch
  • Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
  • Ensures that the Group values arewell entrenched in the branch
  • Effectively manage all aspects ofthe branch as a profitable unit that provides banking services to customers inits defined area
  • Build and maintain strategic relationships with internal and external parties to support the sales strategy
  • Manage the growth of active customer account base to increase client base
  • Maximize cross sell opportunities and strengthen client relationships
  • Track, control and influence sales activities with the specific aim to achieve previously determined sales teamtargets
  • Over all responsible for the management of all aspects of the branch strategy as defined by the Businessplan
  • Develops and implements the Business Plan, which includes a Sales and service plan as well as a Budget that ensures business growth
  • Monitor changes in legislation,regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions.
  • Ensures an acceptable outcome of both Routine and Credit Audits within the Branch
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies
  • Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, financeetc.). Assess opportunities and threats from these entrants
  • Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
  • Provide regular feedback on sales,service and financial performance to the Branch
  • Ensures that the performance management process, Industrial relations and training is well implemented within the Branch
  • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve
  • Ensure appropriate skilling and adequate capacity of front line team members for the adherence to service standards

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