Home Jobs in Namibia - April 2024 Hospitality Jobs Beverages Supervisor – O&L Leisure (Pty) Ltd

Beverages Supervisor – O&L Leisure (Pty) Ltd

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PURPOSE OF THE POSITION:

The purpose of this position is to supervise all operational aspects of the restaurant within the F & B Department including the development and performance management of waiters and bartenders, optimizing profits and increasing sales

KEY ACCOUNTABILITIES:

  • Has a clear understanding of all Food and Beverage outlets on a lodge.
  • Monitor customer satisfaction and respond to customer feedback and complaints.
  • To maintain a thorough working knowledge of F & B SOPs and ensure these are upheld at all times through constant observation and coaching.
  • To maintain awareness of outlet(s) financial performance.
  • To utilize up-selling and suggestive selling techniques to enhance the outlets financial performance.
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
  • To ensure that all potential and real hazards are reported and rectified immediately
  • To ensure that the billing procedure and payment are correct and adhered to.
  • To ensure that the department is prepared for service at the stated times and that all pre-service activity has been carried out.
  • To ensure that the restaurant opens at the stipulated times and that all pre-service activities have been carried out.
  • To increase revenue by means of recommending and serving whenever possible, appropriate food and beverage items.
  • To conduct performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.

QUALIFICATIONS & EXPERIENCES:

  • Grade 12.
  • Diploma in Hospitality
  • Previous Supervisory experience
  • Minimum 3 year experience in waiter/maĆ®tre d’ at a similar restaurant.

SKILLS REQUIRED:

  • Pro-active thinking
  • Time Management
  • Interpersonal Skills
  • Problem Solving and Emotional Intelligence
  • Communication skills
  • Attention to detail and Accuracy

Closing Date: 04 May 2022

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

APPLY FOR THIS JOB

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